Contacts (old)

Last update : January 2020

There are a few non-governmental organizations and collectives working with people on the move. The most prominent organizations and collectives involved are the followings:

Emergency phone numbers
+381 194

Fire department
+381 193

+381 192

The most prominent organizations include:


APC – Asylum protection centre ( – has offered free legal advice to asylum seekers since the creation of the Serbian asylum system in 2008. They also provide programs of psycho-social assistance to asylum seekers. If the police refuses to give you the 72-hours-paper (potvrda o izrazenoj nameri za trazenje azila: expression of an intention to seek asylum) you can contact them, go to their office, express this intention there and you’ll get a statement of them with which the police shouldn’t refuse to give you this paper. The Asylum Protection Centre might be contacted as well when you entered Serbia by plane and get hold back in the airport or when you need a general support about work permit, social services, adult schools etc.

Furthermore they summarized most of the information and important contacts in an application you can download here.

Address: Misarska no. 16,
11000 Belgrade
Phone: +381 11 2457-376
Mobile: +381 63 704-7080

Open every working day from 8 am to 6 pm.

BCHR – Belgrade Centre for Human Rights ( — see also their website about asylum, including information for asylum seekers in English, French, Russian, Farsi, Pashto and Arabic: – has also been offering free legal and psychological help to asylum seekers.

Address: Kneza Miloša 4,
11000 Belgrade
Phone: +381 64 8246 508
+381 11 30 853 28

CRPC - Crisis Respond and Policy Centre (
CPRC is a non-profit association to achieve its goals in protecting human rights, as well as to educate on human rights.

Address: Maršala Birjuzova 41a/9,
11000 Beograd
Phone: +381600991634

Praxis is a national non-governmental organization that protects human rights by providing legal protection and advocating for elimination of systemic obstacles in access to rights. Besides providing free legal aid Praxis tries to monitor the policies, regulations, strategies and legislation in Serbia.

Phone: +381 63 111 7019
+381 63 111 7029

Info Park
A small place which offers a meeting point, workshops and information, as well as an IT corner and a safe space corner.
Open every day from 9 am to 6pm.

Address: Gavrila Principa 55
Phone: +381 60 4050248

Refugee Aid Miksalište (
It’s a place where a lot of non-governmental organizations are working in. For example Save the Children, UNHCR and some further more.
Besides providing information and the different working groups it’s also a place to meet up and for new arrivals during night, just families and minors, a place to pass the first night in it. It’s open 24/7.
The commissariat is allowing or denying people access to the Miksaliste, which means that the entry to it can be quite arbitrary. As well it happened so far that they randomly sended people to camps without any registration. Therefore it can be a place to be, but maybe quite a restricted one.

Address: Gavrila Principa 15

Medical and psychological assistance

MSF - Doctors without borders are giving medical and psychological support in their small office.

Everyday open besides Sunday and Monday
Address: Gavrila Principa 18

PIN - Psychosocial Innovation Network (
PIN seeks to support and enhance psychosocial well-being and quality of life of individuals from vulnerable and marginalized groups through evidence-based practices.

Address: Gospodar Jevremova 48/4
11000 Beograd
Phone: +381628880927
Email :

Urgent Health center
Address: Pasterova 2
Phone: +381 11 3618444


Praxis (
Adress: Hajduk Veljkova 2/29
36000 Kraljevo,
Phone: +381 36 319 710
+381 63 111 7024

Novi Sad

HCIT-Humanitarian Center for Integration and Tolerance (
HCIT has been providing free legal aid for refugees from former Yugoslavia, and since 2012 for asylum seekers in Republic of Serbia. It works a partner of the UNHCR.

Adress: Vojvodjanskih Brigada 17
21000 Novi Sad
Phone: +381 21 528-132
Fax: +381 21 520-030

APC - Asylum protection centre (
The office is open from 9 am to 18 pm every working day.
Adress: Vase Smajevića no. 11
17523 Preševo
Phone: +381 11 323 30 70
+381 11 407 94 65
Fax: +381 11 323 30 70


NKK - No Name Kitchen (
Is a NGO which’s aims it is to provide food and as well as to distribute clothes and the basic non food items. Beside the distribution they also report about violent or non-violent pushbacks in the borderarea.
Phone: +34 655 28 35 71


Project Dragonfly (
The Dragonfly project of the Association School with Soul, is located in the north of Serbia, and is intended to provide food, drinking water, energy, showers and personal hygiene items, laundry service, human support and legal coverage, to all people on the move who live outside the Serbian refugee camps, without any help.

APC- Asylum protection centre (
The office is open from 9 am to 18 pm every working day
Adress: Braće Radića no. 3,
24000 Subotica
Phone: +381 11 323 30 70
+381 11 407 94 65
Fax: +381 11 323 30 70