Contacts

MASI seeks to promote justice, freedom and dignity for all asylum seekers.
MASI is an independent platform for all people seeking international protection in Ireland to address any issues impacting them and come up with solutions collectively.
Website: masi.ie

Citizens Information Service have offices across Ireland, where individuals can seek advice on a range of issues, from employment to social welfare and immigration issues.
You can contact CIPS by phone from 9am to 8pm, Monday to Friday, on +353 818 07 4000.
If you are calling CIPS from outside Ireland, you should dial +353 21 229 8178.
Website: citizensinformation.ie/en

The Legal Aid Board provide legal aid in Ireland. They operate the Refugee Legal Service which provides confidential and independent legal services to persons applying for asylum in Ireland. Legal aid can help you if you cannot afford to pay a solicitor privately, by providing legal assistance, advice and representation.
Phone: +353 (0)66 947 1000 or +353 (0)1 646 9600
Email: info@legalaidboard.ie
Website: legalaidboard.ie/en

The IRC is a non-governmental organisation that works primarily with international protection applicants and refugees.
The Information and Advocacy Service offers free and confidential information and advice to asylum applicants and people from a refugee background on a variety of topics, including:
• The International protection process
• Direct provision/ IPAS accommodation
• Family reunification

The Service operates via helpline (phone), email and appointment only.
The Helpline is open Monday, Tuesday, and Thursday between 10 am - 1 pm and 2 pm- 4 pm.

Helpline phone number: +353 1 764 5854.
Email: info@irishrefugeecouncil.ie
If you wish to speak to a caseworker in-person, appointments can be organised for Mondays, Tuesdays and Thursdays.
Website: www.irishrefugeecouncil.ie

MRCI is a non-governmental organisation that provides information for migrant workers in Ireland and their families.
MRCI has a drop-in centre, which provides free and confidential information and support to migrant workers and their families. Their drop-in centre is appointment only. You must first submit a query on their webform (www.mrci.ie/contact-us/).

• Their centre is open on: Monday, Tuesday and Wednesdays.
• Times: 10 AM to 1 PM and 2 PM to 4 PM

You may also contact the helpline at:

• • 353 1 889 7570
• +353 83 075 53 87

Website: www.mrci.ie

The Immigrant Council of Ireland is a non-governmental organisation that provides advice and legal assistance to people from a migrant background. The Information and Support Service provides detailed confidential information about complex issues within the Irish immigration system.
The phone helpline is open from 10 am - 1 pm, Monday, Tuesday, Thursday, and Friday and evening support on Tuesdays from 7 pm - 9 pm.
Phone: +353 1 674 0200

The Immigrant Council does not offer drop-in in-person appointments.
Website: www.immigrantcouncil.ie.

JRS is an international non-governmental organisation, which aims to accompany, to serve and to advocate the cause of refugees and forcibly displaced persons worldwide.

Email: info@jrs.ie
Helpline phone: 1800 929 008 

They have an app that offers a step-by-step guide to the international protection procedure and how to access services and supports. This is available here: www.welcomejrs.ie

Website: www.jrs.ie

Crosscare Information & Advocacy Service works to provide increased stability and quality of life for vulnerable and marginalised people.
They have two projects for migrants: Crosscare Refugee Service and Crosscare Migrant Project.

Crosscare Refugee Service

• They provide information, advice, and support on a range of issues, including health and well-being, homelessness, housing, social welfare, international protection and immigration processes.
• They assist clients with obtaining and renewing their Irish Residence Permit and with applications to the Immigration Service around citizenship and family members.\
• Email: refugeeservice@crosscare.ie
• Phone: +353 1 873 2844

Crosscare Migrant Project

• Provide information to migrants into Ireland who are from outside the EU or have non-EU family members. They provide support on immigration permission, family visas and citizenship & residency.
• They have a Chinese-language service and work directly with the Chinese Community
• We offer phone, video, email and in-person meetings by appointment.
• Email: migrantproject@crosscare.ie
• Phone: + 353 1 873 2844
• Website: www.migrantproject.ie

NCP is an independent migrant-led national network. They offer a number of services that assist migrant individuals, families and groups with social inclusion, child protection, education, training, employment, cultural understanding and citizenship.
Their programmes include the Citizenship Application Support Service (CASS), the Migrant Family Support Service (MFSS), Migrant Access Programme (MAP) and Migrant Women – Opportunities for Work (Mi-WOW).
There may be a fee for some of the services.
Phone: +35318727842
E-Mail: info@newcommunities.ie

Nasc is a non-governmental organisation and their Advocacy Service has a free helpline (phone) service for questions on immigration law in Ireland or for questions about accommodation and other reception conditions for international protection applicants.
The phone line service operates from Monday to Thursday.
Phone: + 353 21 427 3594 and press 1 to get information or to make an appointment.
Only visitors who have an appointment will be allowed to enter the building.

Doras are a non-governmental organisation based in Limerick. They provide services at their centre and also through outreach. They provide support, make referrals, and advocate on behalf of international protection applicants, refugees and migrants who need assistance accessing their rights and entitlements.
Doras can be contacted by phone or by email. Drop ins are for emergency cases only.
Phone: +353 61 310328

• Mobile (and WhatsApp): +353 83 0802378 (24/7)
• Migrant Victim Support: +353 83 0086391
• Ukraine Support Line: +353 83 0391819
  Email: info@doras.org

The project is a dedicated specialised information, advocacy and support services for migrants and their families in Galway City and County.
Email: esther@gcp.ie
Phone: + 353 91 773 466

KASI provides multiple support services and activities in the Killarney area, as well as in Millstreet, Co. Cork at Drishane Direct Provision Centre.
KASI has a drop-in service that is free from Monday to Friday. They provide free information and advice on a wide range of queries on international protection, refugee rights and other immigration issues.
Phone: +353 64 622 0705
Email: info@kasi2000.com

Clare Immigrant Support Centre (CISC) aims to ensure access to appropriate state and community services and the upholding of all the rights and entitlements of all in the immigrant community. Clare Immigrant Support Centre also aims to support better outcomes for individuals and families in their engagement with and access to state agencies and authorities, by providing translation, information, accompanied visits and advocating where necessary.
Website: www.clareimmigrantsupportcentre.com
Phone: +353 65 682 2026
Email: ciscennis@gmail.com

They provide immigration information and support services. They aim to develop skills to build immigrants capacity to access mainstream services, including employment, education, and online learning. We provide one-to-one support and deliver Basic English language and digital skills training.
Email: immigrantservicekk@gmail.com
Phone:
Theresa: +353 861927033
Centre: +353 567751988

Email: focballaghaderreen@gmail.com
Website:facebook.com/profile.php

As activists, we welcome asylum seekers and refugees and wish to help and support them as they start to rebuild their lives. The main focus is on almost 500 residents in Direct Provision sites in Athlone and Horseleap, Moate. We also work with Beneficiaries of Temporary Protection, Ukrainians living in state-provided accommodation in the Athlone area.
They can provide integration support and information.
Website: www.newhorizonathlone.org/

The Donegal Intercultural Platform is a non-governmental organisation made up of individual members & affiliated organisations who are committed to building inclusion and equality in Donegal, in promoting human rights and challenging discrimination and racism.
They run a ‘Pathways to Inclusion’ Programme to support asylum seekers.
Website: interculturaldonegal.org
Phone: +353 74 911 6075 / (Mobiles) Paul 086 084 1433 / Nolunga 086 455 7475 / Khethiwe 086 103
Address: Donegal Intercultural Platform clg, 18 / 19 Academy Court, Oliver Plunkett Road, Letterkenny, Co. Donegal F92 D684

They provide drop-in facilities and can then refer you to other services.

Website: waterfordintegrationservices.com
Email: waterfordintegrationservices@gmail.com