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Brussels
sorted by category, in the following order: Legal assistance, Asylum procedure assistance, Emergency housing, Material assistance, Minors, Close camp, Administrative/social assistance, Housing, Health, Mental health, Intrafamilial violence, Workers’ rights assistance, French lessons, Dutch lessons, Social link, Ukrainians
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Legal assistance
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Sireas-SASB asbl
sasb@sireas.be
003226499958
Drop-in hours for immigration law (excluding asylum): Articles 9bis and 9ter, family reunification, renewal of residence permits. Legal experts and social workers
Monday, Tuesday, Thursday, Friday: 8:30 a.m. to 12:00 p.m. (arrive by 8:00 a.m. to ensure you get a spot) -
ADDE
servicejuridique@adde.be
003222274241
Free legal assistance for issues related to residency in Belgium: Family reunification, Student residency, Single permit and professional card, EU citizens, Removal from the registry, Reference address, International protection and reception, Unaccompanied Minors (MENA), Revocation of residency, Medical regularization, Humanitarian regularization, End of residency, Detention
Monday: 9 a.m.–11 a.m. (by phone)
Thursday: 9 a.m. (6 people)
Free social assistance: Social assistance, medical assistance, administrative procedures, asylum, regularization, family reunification, students, residency, employment
Tuesday, Friday: 9 a.m. (6 people) -
Cire
cire@cire.be
003226297710
Drop-in service: helps people with or without a residence permit understand their rights regarding residence and asylum in Belgium
By phone
Monday: 1:30 p.m. to 4:00 p.m. at 02/629.77.23
Thursday: 9:00 a.m. to 12:00 p.m. at 02/629.77.23
Walk-ins (in person)
Monday & Tuesday: 9:00 a.m. to 12:00 p.m.
Thursday: 1:30 p.m. to 4:00 p.m. -
Centre social Protestant (CSP)
info@csp-psc.be
003225128080
Support services for refugees, asylum seekers, and individuals whose asylum claims have been denied: intake, information, referral, psychological and legal assistance (regarding the asylum process, legalization of residency, social rights, naturalization, and family reunification)
Monday through Friday, 8:30 a.m. to 5:00 p.m. -
ADDS (Atelier des droits sociaux)
secretariat@ladds.be
003225120290
Our association offers drop-in sessions to provide advice,
assistance, and guidance on lease law, labor law (for employees and
the self-employed), social security (unemployment, family allowances, pensions,
health care, work disability, benefits for people with disabilities, etc.), and
social assistance (CPAS, GRAPA).
Monday from 1:00 p.m. to 4:00 p.m.
Tuesday from 9:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m.
Wednesday from 9:00 a.m. to 12:00 p.m.
Thursday from 9:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m.
Friday from 9:00 a.m. to 12:00 p.m. -
Vluchtelingenwerk Vlaanderen
003222254411
info@vluchtelingenwerk.be
Legal assistance service for asylum seekers.
Monday, Wednesday, Friday: 1:00 p.m. – 4:00 p.m. -
Espace social télé service
003225489800
espacesocial@tele-service.be
By appointment only
Monday through Wednesday: 9:00 a.m.–1:00 p.m. and 2:00 p.m.–5:00 p.m.
Thursday and Friday: 9:00 a.m.–1:00 p.m.
Notarial law, insurance law, lease law, provisional administration and incapacity, banking law, service charge statements and condominium law, seizures and enforcement measures, tax law, general legal consultations
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Asylum procedure assistance
Assistance with the preparation of the narrative and the asylum process
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Belrefugees - service SISA
legal@belgrefugees.be
Every afternoon from 1:00 p.m. to 5:00 p.m., except Wednesdays.
8 to 16 tickets are distributed around 10 a.m. Explanation of the Dublin procedure and strategy, referral to attorneys, and assistance with appeals. Second-line appointments are available for preparing for interviews at the OE and CGRA, preparing appeals, analyzing assessment notes, or reviewing the applicant’s statement. -
Nansen
+32 487 84 65 40
dossiers@nansenrefugee.be
Send the asylum questionnaire and the NANSEN form (available on their website) by email
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Emergency housing
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Samu Social
0800 99 340 (ask for the person’s name, date of birth, and phone number first)
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BelRefugees
info@belrefugees.be
To stay with a host. Send an email explaining your current situation, your specific needs, and your region. -
Centre d’accueil d’Urgence Ariane
equipe@centreariane.be
02 346 66 60 (24/7)
Crisis shelter for individuals experiencing acute psychosocial difficulties who require same-day admission and care.
Possible referral of temporarily housed individuals to support services tailored to their specific needs.
Material and psychological support, administrative assistance, information, and assistance with relationship or housing issues.
Search for a long-term solution. -
Centre de crise ariane
02 346 66 60 (24/7)
Temporary housing for emergency situations (fire or other) -
Maison d’accueil porte ouverte (Open Doors)
porte-ouverte@open-deur.be
02/513 01 08
Shelter for women ages 18 and older, with or without children
Monday through Friday, 7:30 a.m. to 9:00 p.m.
Saturday and Sunday, 9:00 a.m. to 9:00 p.m. -
Pierre d’Angle asbl
info@pierredangle.be
02 513 38 01
An organization that provides shelter for homeless people (limited capacity) and a day center (showers, naps, and social support) -
Poverello
02 511 52 12
For men over 50
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Material assistance
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HUB Humanitaire
Composed of the Red Cross, Médecins du Monde, Doctors Without Borders,
Citizens’ Platform for Refugee Support, SOS Jeunes …
Meals are served twice a day. A storage service is available to store your belongings
for one week. Showers (priority time slot for women between 11:30 a.m. and
12:30 p.m.). Medical consultations. Counseling with a psychologist. Midwife consultations. Social and legal counseling. Phone calls to locate a
relative. Distribution of clothing and hygiene products. Intake, referral, and
support for women seeking housing. Intake, referral, and support for unaccompanied minors.
Every day from 11:30 a.m. to 7:00 p.m. Tickets are distributed in front of the entrance starting at 11:00 a.m. -
Espace social télé service
003225489800
espacesocial@tele-service.be
Monday through Friday, 8:00 a.m. to 1:00 p.m.
Weekday day center for homeless individuals. Reception, listening support, psychosocial support, group activities, and sociocultural programs.
Laundry facilities, lockers, clothing bank, showers for 1 euro, mailing address (no official residence registration), digital tools.
Individual psycho-medical-social and/or administrative support (by appointment only on Mondays, Tuesdays, Wednesdays, and Fridays from 1:30 p.m. to 3:30 p.m.)
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Minors
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Mentor Escale
info@mentorescale.be
003225053232
Individual Support Request Form (available on the website) to be submitted by email
Education and training. Tremplin housing and housing search assistance. -
HUB Humanitaire
Composed of the Red Cross, Médecins du Monde, Doctors Without Borders, the Citizens’ Platform for Refugee Support, SOS Jeunes …
Every day from 11:30 a.m. to 7:00 p.m. Tickets are distributed in front of the entrance starting at 11:00 a.m.
Reception, orientation, and support for unaccompanied minors. -
Service Droit des Jeunes (SDJ)
003222096161
bruxelles@sdj.be
PHONE HOURS
Monday, Wednesday, and Friday
9:00 a.m.–12:30 p.m. | 1:00 p.m.–5:00 p.m.
IN-PERSON HOURS
Monday and Wednesday: 2:00 p.m.–6:00 p.m.
Friday: 1:00 PM–5:00 PM -
Plateforme mineurs en exil
003222096161
mineursenexil@sdj.be
https://www.mineursenexil.be
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Close camp
If you or a loved one ends up in a Close camp, the first thing you should do is get a lawyer!! These contacts can help you, but they can never replace a lawyer (see legal assistance).
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Getting the Voice Out
0484 02 67 81
gettingthevoiceout@riseup.net
Offer support (SIM card), share your story, and speak out. Contact us if you or a friend is in a detention center. -
Caritas Secours International
02 229 36 11
caritasinternational.be
Use the contact form on their website
Visits to detention centers -
JRS Belgique (Jesuit Refugee Service)
02 738 08 18
info@jrsbelgium.org
Visits to inmates and home care for families -
SESO - Service Social de Solidarité Socialiste
info@seso.be
02 533 39 84
Emergency hotline: Monday through Friday, 9:00 a.m. to 12:30 p.m. and 1:30 p.m. to 5:00 p.m.
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Administrative/social assistance
General social support or assistance with administrative procedures
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ADDS (Atelier des droits sociaux)
secretariat@ladds.be
02 512 02 90
Please call to schedule an appointment during office hours
Tuesday from 9:00 a.m. to 12:00 p.m.
Wednesday from 9:00 a.m. to 12:00 p.m. -
Espace social télé service
02/5489800
espacesocial@tele-service.be
General social services office, walk-in only, every morning from 9 a.m. to 1 p.m. -
Ribaucare - Espace social santé
info@ribaucare.be
Support for people with substance use disorders, general social services, group and community projects, debt mediation, and a medical center. -
SINGA projet CALM
Ahmed’s contact information:
ahmedh@singa-belgium.org
0470/57.65.07
Request an “AdminBuddy”
CPAS, health insurance, opening a bank account …
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Housing
Due to the current housing crisis in Brussels, finding a place to live is extremely difficult. You don’t have to have a residence permit to sign a lease, but landlords often require one… Some organizations can help you find a place, but don’t overlook word of mouth, websites, or Facebook groups—especially if you’re undocumented…
Régie foncière: regiefonciere.bruxelles.be
Websites:
- immoweb.be
- immovlan.be
- 2ememain.be
- realo.be
- rentola.be
- zimmo.be
Facebook groups:
- BXL for Rent
- Word of Mouth
- BXL FOR RENT <500 euros
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Fonds du Logement de la Région de Bruxelles-Capitale
url: fonds.brussels
Borrow, buy, rent, or set up a rental guarantee. Select the section on
the website. -
Brudomo
02/563 53 90
Call center open daily from 7:30 a.m. to 4:30 p.m. -
Ciré
logement@cire.be
02 629 77 01
02 629 77 21
Monday through Thursday, 9:00 a.m. to 4:30 p.m. Make an appointment!
Provides support to low-income families in finding
suitable, affordable housing. -
CAFA
02 600 57 30
Monday through Friday, 8:30 a.m. – 4:30 p.m.
Housing Sector: Housing Services (socio-legal information on leases,
social support, addressing housing safety issues, etc.); Housing Board
(weekly list of private housing listings in the municipality);
Renovation and Energy Services (information, advice) -
Table logement du CPAS
A CPAS office in every municipality
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Union des locataires d’Anderlecht
info@ulac-huvak.be
02 520 21 29
By appointment only (call Monday through Friday between 9 a.m. and 5 p.m.)
Monday: 2 p.m.–5 p.m.
Thursday: 9 a.m.–12 p.m.
Information and advice on housing. Assistance with applications for public housing and financial aid. Social support for tenants.
Assistance with resolving rental disputes. -
Union des locataires de Schaerbeek
info@ulschaerbeek.be
02 218 52 66
Phone hours: Monday through Friday, 9 a.m. to 5 p.m.
In-person office hours: Monday through Wednesday from 10:00 a.m. to 12:00 p.m.
Housing and rehousing for member families; Building management; Tenant advocacy; Theoretical and practical training through general meetings; Advocating for the right to housing in collaboration with other tenant associations. -
Union des locataires de St-Gilles
ulsaintgilles@yahoo.fr
02 538 70 34
Social and Legal Assistance Hours: Wednesdays from 2:00 p.m. to 4:00 p.m. and Fridays from 2:00 p.m. to 4:00 p.m.
Housing Relocation Assistance Hours: Wednesdays from 2:00 p.m. to 4:00 p.m.
Housing Search and Social Housing Information Office Hours: Tuesday from 2:00 p.m. to 4:00 p.m. and Thursday from 10:00 a.m. to 12:00 p.m.
AIS Office Hours (Forest): Friday from 2:00 p.m. to 4:00 p.m. -
SESO - Service Social de Solidarité Socialiste
info@seso.be
02 533 39 84
Emergency hotline: Monday through Friday, 9:00 a.m. to 12:30 p.m. and 1:30 p.m. to 5:00 p.m. -
Habitat et rénovation (Sohab)
02 639 60 12/14
habitatetrenovation@skynet.be
Their mission is to promote sustainable housing by improving living conditions and advocating for decent housing for all. They provide analysis of rental situations, assistance with finding housing, and mediation with landlords.
Open Monday through Friday (except Tuesday) from 2:00 p.m. to 4:00 p.m.
Legal consultation hours: by appointment -
ADDS (Atelier des droits sociaux)
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Caritas International : Housing Café de Bruxelles (only for refugees)
02 229 36 11
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Convivial (only for refugees)
info@convivial.be
Monday through Friday, 9 a.m. to 12 p.m. -
SINGA (only for refugees)
Solidarity Roommate Program
Contact Lucie:
lucieb@singa-belgium.org
0478 91 81 12
Find a spot in a shared apartment. -
Mentor Escale (only for recognized minors)
info@mentorescale.be
02 505 32 32
Application form for individual assistance (available on the website) to be submitted by email
Transitional housing and housing search.
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Health
SOS Medecin: 02 513 02 02
Life-threatening emergencies: 112
Medibus
De 18h30 à 20h45
Lundi : gare centrale
Mardi : gare du midi
Jeudi : gare du nordHealth centers: Find one near you at maisonmedicale.org
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HUB Humanitaire
Composed of the Red Cross, Médecins du Monde, Doctors Without Borders,
Citizens’ Platform for Refugee Support, SOS Jeunes …
Every day from 11:30 a.m. to 7:00 p.m. Tickets are distributed in front of the entrance starting at 11:00 a.m.
Meals are served twice a day. A storage service is available to hold your belongings for one week. Showers (priority time slot for women between 11:30 a.m. and
12:30 p.m.). Medical consultations. Counseling with a psychologist. Midwife consultations. Social and legal counseling. Phone calls to locate a loved one. Distribution of clothing and hygiene products. Reception, referral, and support for women seeking housing. Reception, referral, and support for unaccompanied minors. -
Medimmigrant
info@medimmigrant.be
Hotline: 0800 14 960
Monday, Thursday, Friday from 10 a.m. to 1 p.m.
Tuesday from 2 p.m. to 6 p.m.
Leading nonprofit organization -
Centre Athéna
No appointment needed
Medical and social services available Monday through Friday from 9 a.m. to 6 p.m.
Nursing services available daily from 10 a.m. to 5 p.m. (except Wednesday mornings) (not sure about weekends)
Emergency medical and nursing consultations during the day for people who cannot see their primary care physician or who lack access to health care. Social services are also available. -
Free Clinic
info@freeclinic.be
02 512 13 14
Make an appointment by phone between 8:30 a.m. and 6:30 p.m. -
Ribaucare - Espace social santé
info@ribaucare.be
Support for people with substance use disorders, general social services, group and community projects, debt mediation, and a medical center. -
Cover - Projet Lama
Medical Office Hours at Opale
Every Monday from 2:00 p.m. to 4:00 p.m. -
Entr’aide des marolles
Monday through Friday, 8:30 a.m. to 6:30 p.m.
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SAMPAS - Service d'accompagnement mobile pour l'accès aux soins
Hepatitis C information and prevention, screening, mobile referral services to the Saint-Pierre University Hospital
and other facilities for various tests and consultations, and referral services for psychological, medical, and social issues
02 506 70 92
sampas@stpierre-bru.be -
SESO - Service Social de Solidarité Socialiste
info@seso.be
02 533 39 84
Emergency hotline: Monday through Friday, 9:00 a.m. to 12:30 p.m. and 1:30 p.m. to 5:00 p.m. -
CASO
02 225 43 00
By appointment
Phone hours: every day except Tuesday afternoons
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Mental health
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Centre Exil asbl
info@exil.be
003225345330
Please contact by phone. -
Services de santé mentale Ulysse
accueil@ulysse-ssm.be
003225330670
To submit a new request for assistance, call or visit the office during office hours:
Monday, Tuesday, Wednesday, Friday: 2:00 p.m. to 4:00 p.m.
Thursday: 10:00 a.m. to 12:00 p.m. -
Rivage-Den Zaet
info@rivagdenzaet.com
003225500670
For minors and families.
Monday through Friday, 9 a.m. to 5 p.m. -
Centrum voor Geestelijke Gezondheidszorg
003222476150
Call to schedule an appointment at a center near you -
Entr’aide des marolles
Monday through Friday, 8:30 a.m. to 6:30 p.m.
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HUB Humanitaire
Includes the Red Cross, Médecins du Monde, Doctors Without Borders,
Citizens’ Platform for Refugee Support, SOS Jeunes …
Every day from 11:30 a.m. to 7:00 p.m. Tickets are distributed in front of the entrance starting at 11:00 a.m.
Consultation with a psychologist. -
Solentra
003224775715
https://www.solentra.be/fr -
La Gerbe
003222167475
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Anaïs
003222421136
https://anaisasbl.be/service-de-sante-mentale -
Espace Santé famille
003224271999
https://espacesantefamille.com -
Centre de guidance d'Ixelles
003225157910
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Woman’Dō
0032471225936
https://womando.be -
Le méridien
003222185608
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Intrafamilial violence
→ Specialized lawyers: https://stop-violence.brussels/lawyers-victim-assistance
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ADDE
02 227 42 42
AVEVI Service
Walk-in hours
Friday: 1:00 p.m.–4:00 p.m. -
Centre de prévention des Violences Conjugales et Familiales asbl (CPVCF)
02 539 27 44
Monday through Friday, 9 a.m.–5 p.m., by phone
Social services + housing
Offer emergency housing for women and children at a confidential location -
Collectif contre les violences familiales et l’exclusion asbl (CVFE)
0800 30 030 7 days a week, 24 hours a day
Emergency hotline -
Maison d’accueil porte ouverte (Open Doors)
porte-ouverte@open-deur.be
0032025130108
Shelter for women ages 18 and older, with or without children
Monday through Friday, 7:30 a.m. to 9:00 p.m.
Saturday and Sunday, 9:00 a.m. to 9:00 p.m. -
Garance asbl
info@garance.be
garance.inscriptions@gmail.com
0032022166116
Feminist self-defense, discussion groups on feelings of insecurity and self-confidence, training on preventing workplace violence -
Child violence
00321712
Hotline for child violence, abuse, and neglect. -
Centre d’accueil d’Urgence Ariane
equipe@centreariane.be
003223466660 (24/7)
Crisis shelter for individuals experiencing acute psychosocial difficulties who require same-day admission and care.
Possible referral of temporarily housed individuals to support services tailored to their specific needs.
Material and psychological support, administrative assistance, information, and assistance with relationship or housing issues.
Search for a long-term solution. -
Maison de la Mère et de l’Enfant
info@adsmme.org
003223761701
Shelter for mothers and children ages 0 to 6 -
Les trois Pommiers
contact@lestroispommiers.be
003226497301
Phone hours: 8:30 a.m.–5:30 p.m.
Shelter for everyone (except single men); 40 beds -
Tonuso
info@tonuso.be
003225210768
Youth assistance organization. Home visits. A place where children can sometimes stay overnight. -
Planning familial de la Senne
Social workers and mental health professionals are very accessible (no appointment needed), including for issues related to domestic violence and other matters
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French lessons
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Collectif Alpha asbl
Three centers in Brussels: Saint-Gilles, Forest, and Molenbeek
02 533 09 24
Register by phone
Literacy classes. 15 euros per module. -
Cours du Soir de Langues
02 500 72 50
cslangues@brucity.education
French, Dutch, and English classes. Register online on their website.
Spaces are limited. -
Ligue de l’enseignement et de l’éducation permanente - LEEP
info@ligue-enseignement.be
02/511 25 87
Fill out an online form. Alpha courses and French as a foreign language. -
Lire et écrire
02412 56 10
bruxelles@lire-et-écrire.be
0800 124 94 (9 a.m.–4 p.m.)
Literacy -
Vie féminine
secretariat-national@viefeminine.be
02 227 13 00
Literacy and French language classes.
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Dutch lessons
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Cours du Soir de Langues
02 500 72 50
cslangues@brucity.education
French, Dutch, and English classes. Register online on their website.
Spaces are limited. -
Huizen van het Nederlands
info@huisnederlandsbrussel.be
02 313 96 00
23 Rue Philippe de Champagne, 1000 Brussels
Monday: 2:00 p.m.–4:00 p.m.
Tuesday: 9:00 a.m.–11:00 a.m. / 2:00 p.m.–4:00 p.m.
Wednesday: 2:00 p.m.–4:00 p.m.
329 Rue Leopold I, 1090 Jette
12–14 Avenue de la Couronne, 1050 Ixelles
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Social link
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SINGA
ahmedh@singa-belgium.org
Ahmed, Newcomer Coordinator: 0032470576507
Getting together in groups for activities (soccer, painting, capoeira, singing, dancing); Hangouts (getting together in groups to “do nothing” at the community headquarters); forming pairs
Sign up for an information session on their website or contact Ahmed -
Quefaire
quefaire.be
A website that lists all the activities to do in Belgium during the week. -
Sudan Solidarity Network
(que pour les soudanais.es)
A collective of Sudanese activists, members of the diaspora, and allies based in Brussels. We formed in response to the counterrevolutionary war that has been ravaging Sudan since April 2023, building on the Sudanese revolution that began in December 2018 and is still alive today. Our commitment is simple and profound: to amplify the voice of the Sudanese people and their demands for freedom, peace, and justice.
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Ukrainians
Temporary Protection:
For individuals whose primary residence was in Ukraine before February 24, 2022
68 Rue Belliard, 1000 Brussels, 8:30 a.m.
Then go to your local municipality to pick up the card-
Help Ukraine
Website (in Ukrainian)
https://www.helpukraine.brussels/ru
Arrival in Belgium, housing, employment, education and training, events, activities, legal matters, and health insurance
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Contacts
Last update :
August 2023
The listed contacts are sorted by region (Brussels, Flanders and Wallonia in this order) and then by category.