Contacts Italy

last update: January 2016

Note that some numbers may be active only on some days or only during working hours (i.e. only in the morning and/or afternoon and/or only from Monday to Friday). If you don't  find here the contacts for your region or city where you are now, look for contacts nearest to your region or town or call the national contacts. For any emergency and information, you can always write to or

IMPORTANT: the services and activities provided by contacts included in this chapter are free.

Remember: If you do not have an Italian phone number, you have to type 0039 at the beginning of the number.



Here you can find a list of contacts who have been active for many years, carrying out local support activities for migrants and initiatives for the protection and promotion of human rights, as well as combatting racism and discrimination. Along with each contact, you will see the kind of help that each organisation can provide. We ask that you use their contact details only if you are located, or are going to be located, in that city/district/region, or if you have a specific reason to contact that organisation. In some cases you will find local contacts of NGOs and national associations that carry out specific projects and activities at local level. Remember that also local institutions (municipalities, provinces, regions) provide services and support for migrants ana asylum seekers.

In any case we suggest you to ask for information first to contacts you can find here.




Borderline Sicilia Onlus email: facebook: Borderline Sicilia Onlus (information, monitoring, support)



Centro Astalli, Piazza Santi Quaranta Martiri al Casalotto, 10-12, 90134 PALERMO, phone number:+39 091 9760128, email:, website:

Forum Antirazzista di Palermo   email:
facebook: Forum Antirazzista Palermo (information, political support);

Osservatorio contro le discriminazioni razziali “Noureddine Adnane” email  facebook: Osservatorio contro le discriminazioni razziali Noureddine Adnane  phone 3881749722 (information, support to victims of discrimination);

Laici Missionari Comboniani phone 3280920872 (information);

Emergency – Poliambulatorio via G. La Loggia 5/a   phone: 0916529498. It is open from Monday to Friday from 09:00 am to 07:00 pm (health assistance, social and health  advices, social and cultural mediation, information).



Rete Antirazzista Catanese, phone 3803266160  /  3209532159  facebook: Rete Antirazzista Catanese(information, political and logistic support);

Centro Astalli  Via Tezzano, 71phone 095535064 email: astallict@virgilio (information, legal support, health assistance and Italian lessons).



Associazione AccoglieRete via Piave 167 facebook: Accoglierete Onlus (support activities for unaccompanied underage migrants)

Emergency – clinic  near the reception center Umberto I: via Canonico Barreca, 7 – phone: 3357203964. from Monday to Friday 9.30 – 13.30 and 15.00 – 18.00 (health assistance, health and social advices, socio-cultural mediation)



Caffè Letterario “Rino Giuffrida” phone 3348361675 facebook:Caffè letterario Rino Giuffrida;email: (information, support, Italian lessons)



Team MEDU (Medici per i Diritti Umani) in the CAS centers of Ragusa region email: phone 3662391554 (information, health assistance, social and health advices);


SCICLI (Ragusa)

Casa delle Culture – Mediterranean Hope, email: facebook: MH – Casa delle Culture tel.: 09321838807 (information)



Sportello Immigrati via Re D'Italia 14 phone 3335468651 / 3387000682 (social assistance and advice, socio-cultural mediation. information, legal assistance and advice)



Associazione Garibaldi 101 phone 3406235274 (information, political and legal assistance, first assistance, support to the victims of torture and the people threatened by camorra);

Less ONLUS  Corso Garibaldi 261 - phone: 081455270 E-mail: (reception services, legal assistance, cultural mediation);

Cooperativa Dedalus phone0817877333 – 08119571368 (support to minors and victims of trafficking, cultural mediation);

Emergency – ambulatorio via Pacioli, 95 phone 0811 9579909  from Monday to Friday 09.00 am – 01:00 pm and 02.00 – 06.00 pm  (health assistance, health and social advices, information);



Csoa Ex Canapificio  Viale Ellittico, 27 - Caserta - phone 0823216332 email Call center 3804739467: Tuesday and Friday from 09:00 am to 01:00 pm (reception, information, legal support. Wednesday and Friday desk office fo immigrants and refugees);

Emergency – ambulatorio di Castelvolturno via Domitiana, 288 Castel Volturno (Caserta). Phone 342 0999790. It is open from Monday to Friday from 09:00 am to 06:00 pm (health assistance, health and social advices, socio-cultural mediation, information).



Emergency – Poliambulatorio di Polistena  via Catena, 45 – Polistena (Reggio Calabria) phone 0966 444400. It is open from Monday to Friday  09.00 am – 06:00 pm  (health assistance, health and social advices, socio-cultural mediation, information);



Rivoltiamo la precarietà facebook: Rivoltiamo la Precarietà(information, housing emergency);

Associazione Gruppo Lavoro Rifugiati via Dalmazia 139 phone 0809242286. email, website (reception, support to minors, legal assistance, cultural mediation)



MEDU (Medici per i Diritti Umani) – clinci for migrants Via Appia 64 phone 3474730097 (health assistance, helath and social advices, information).



Presidio Piazzale Trento – information desk for migrants, phone 3510044055 email: (information).




Yo Migro – Strike spa Via Umberto Partini n. 21 email: facebook: Yo Migro Roma (healt advice, political and legal support);

Lab! Puzzle Via Monte Meta n. 21 – email: facebook: Scuola di Italiano Lab Puzzle (information, legal support, Italian lessons);

Infomigrante – ESC Atelier Via dei Volsci 159  email: facebook: Esc infomigrante (information, Italian lessons);

Action Diritti In Movimento: Social support desk, Wednesday 3- 5 pm via di santa croce in gerusalemme 57-59, (legal, medical and work support); Scuola popolare Icbie Europa Onlus Wednesday 18-20 (Italian lessons)

Centro Baobab – Infopoint Via Cupa 5 (every day from 10 am to 7 pm)  email facebook: (information);

MEDU (Medici per i Diritti Umani) – Mobile clinic for rights  Via dei Zeno, 10  phone 3343929765 (information, first health assistance, health and social support);

Laboratorio 53 Via Valeriano 3F phone 3286640571 / 3297297314 email: (Italian lessons, legal support, psycological support);

Senza confine Via di Monte Testaccio 23, Monday and Wednesday 06:00 – 08:00 pm tel. 0657289579 (legal support);

Asinitas Onlus Via Ostiense, 152/b email: (information, italian lessons for asylum seekers, for women and for children);

Associazione di volontariato Binario 15 Onlus – Stazione Ostiensephone329 224 3129 Email: (information, logistic support);

Medici senza camice, oevery two weeks on Friday from 6 to 8 pm in SPINTIME in Action via santa croce in gerusalemme 57-59 (health support);

Casa dei diritti sociali: Centro di Tutela e Orientamento Via Giolitti N. 225-00185 Roma phone 06.4461162; scuola di italiano (Italian school) via Giolitti N. 241 phone  3338040906 (information, legal support, Italian lessons);

Progetto Diritti via Ettore Giovenale 79 email: Monday and Tuesday from 9.30 to 12.30 and from Monday to Friday from 04:30 to 07:30 pm (legal and health support).



Ambasciata dei Diritti  phone 3475349286 email (information, political and logistic support) 



MEDU (Medici per i Diritti Umani) - Via Monsignor Leto Casini, 11 – phone 3351853361  (information, social and medical support);

Gli Anelli Mancanti Onlus Via palazzuolo 8 – phone 0552399533 email: (information, social and medical support, Italian lessons).




NAGA: Clinic (from Monday to Friday 8:30am - 2 pm) and Information Desk SOS Expulsions (legal support against expulsions, detentions, rejections of asylum applications) from Monday to Friday from 07:00 to 09:00 pm – phone 0258102599. Via Zamenhof 7A;

Centro NAGA Har per richiedenti asilo, rifugiati, vittime della tortura (Centre for asylum seekers, refugees, victims of torture) – Via San Colombano, 8 – Milano. It is open every day from 02:30 to 06:30 pm. Phone and fax 02 39 25 466-338 67 57 563;

Associazione Interculturale Arci “Todo Cambia”  Via Oglio 21 Monday from 06.15 to 08.30 pm; email:  (information, legal advice)

Associazione “SOS ERM” (Emergenza Rifugiati Milano)  Sottopasso Mortirolo (Stazione Centrale)  facebook: SOS ERM (first help, information)

Comitato “Cambio Passo” phone 3511073743 / 3512116910 (from 5 to 12 pm) email:  facebook: Cambio Passo Milano (information about reception services, legal support and assistance);

Emergency - Politruck  from Monday to Friday drom 11 am to 06 pm phone 3441996250 (health assistance, social and health advices, socio-cultural mediation, information).

Network “People before borders” facebook: People Before Borders (information, political support)

Bresso a misura di  facebook: Bresso A Misura Di  email: (information, political support)



Coordinamento migranti Emilia Romagna, phone 3275782056 (information, political and legal support).



Sportello Migranti: Centro sociale TPO – Via Casarini 17/4 Bologna, Wednesday from 6  to 8 pm (information, political and legal support);

Refugees Welcome Point - Labas Occupato – Via Orfeo 46, Wednesday from 5 to 10 pm, (housing information) and Thursday from 6 to 8 pm for information and support;

Associazione Sokos  via Gorki, 12 phone 051.0416380  (free health care);

Sportello medico-giuridico XM24 – Via fioravanti, 24 facebook:  Sportello Medico Giuridico XM24(free medical and legal support).



Cross Point Battaglie 33/b (information, political and legal support).



Associazione SOS Diritti phone 3285548382 email: (support, information about local services);

Scuola di Italiano Liberalaparola (presso Centro Sociale Rivolta) email: (information and Italian lessons); Boutique Solidale - Centro Sociale Rivolta (information, support) facebook: Boutique Solidale Via F.lli Bandiera 45-Marghera

Aps ComuniCare  phone 3289276156 (support, information about local services);

Emergency - Poliambulatorio di Marghera  via Varè 6 (Marghera) phone 0410994114 from Monday to Friday 09:00 am – 06:00 pm (health assistance, health and social support, socio-cultural mediation, information).



Cso Django via Monterumici 11 facebook: Cso Django Treviso (information, political support)

Casa dei Beni Comuni Via Zermanese, 4 – phone 0422403535 facebook: Casa dei Beni Comuni (information, Italian lessons and legal support).



Scuola “Libera la Parola” presso CSO Pedro in via Ticino, 5 email:  (Italian lessons, information, political support);



Centro sociale Bruno Via Lungadige San Nicolò 4 - phone 3289173733 email: (information, political support, Italian lessons);

Centro Astalli   Via alle Laste, 22 Tel. 0461 1238720 email: (information, legal support, cultural mediation, Italian lessons).



Centro Sociale Bocciodromo via Rossi, 198 facebook: Bocciodromo Vicenza(information, political support);



Comitato Solidarietà Rifugiti e Migranti - Ex-Moi occupata Phone 3293384406 email: facebook:Exmoi Occupata rifugiati(information, housing and logistic support, political support, Italian lessons)

Csoa Gabrio: sportello di autodifesa “Il-legale” e ambulatorio popolare autogestito via Millio 42 (Zona San Paolo),  email: facebook: Csoa Gabrio(information, political and legal support, health care);

ASAI - Associazione dei Animazione Interculturale Via S. Anselmo 27/e  phone 011657114 email: (information, Italian lessons);

Associazione Mosaico – Infopoint Casa del Quartiere di San Salvario, via Morgari 14, 10125, To (Wednesday ore 3 – 6 pm) phone 3203895841, legal and social and medical assistance);

Camminare insieme - ambulatorio medico gratuito Via Cottolengo 24/A phone 0114365980  (Specialist medical visits and information about the medical services in the territory);

Cammini di salute Via Lemie, 29 and social assistance and support, psychological support, information).



Laboratorio Paratodos  Corso Venezia, 51 facebook: Laboratorio Autogestito Paratodos (information, political and legal support)



Rete Diritti di Cittadinanza FVG:  presso Associazione-Centro di accoglienza E. Balducci,
Piazza della Chiesa 1 Zugliano - Pozzuolo del Friuli (Udine) phone 0432560699  email (information, support);

Rete regionale Crocicchio (coordinator Nuovi Vicini Soc. Cooperativa Sociale) via Madonna Pellegrina 11 Pordenone (information, legal support, reception for asylum seekers)



Rete Solidale Pordenone facebook: Rete Solidale Pordenone Mail: (information and support);

Associazione Immigrati di Pordenone: email: (information and legal support).  



Associazione Ospiti in Arrivo - facebook:Ospiti in Arrivo(information, logistic and political support, information about the local services)



Refugees Welcome to Trieste facebook: Refugees Welcome to Trieste(information, political and logistic support);

Casa delle Culture -Via Orlandini 38  facebook: Casa delle Culture Trieste (information, political and logistic support);

ICS - Consorzio Italiano di Solidarietà Via Di Scorcola n. 2  phone 00403476377 email: (support, information, legal advice, first and second reception).



Casa di Quartiere Ghettup - Sportello “Sans papier” - Comunità di San Benedetto al Porto Vico Croce Bianca, 7 (information)



Presidio No Borders - Freespot phone 33758190182 via don bosco 68 – Vallecrosia (Imperia) facebook: Presidio Permanente No Borders – Ventimiglia (information, political and logistic support)



Aps Tenda per la Pace e i Diritti  email:  (political, legal and logistc support);

Insieme con voi Onlus  facebook: Insieme con voi( information and first assistance);

MSF (Medici Senza Frontiere) ex asilo San Giuseppe via Vittorio Veneto 74  phone 3807788682 email (health assistance, social and health advices, information)



Here is a list of national and international organisations which usually have a Central Office (often in Rome) and offices/projects/activities in other Italian cities. You can call these contacts for information and to find out whether the organisations have offices, contact persons or carry out activities in the city or region where you are located.



Emergency Via Gerolamo Vida 11, Milano phone 02881881 email: 

MEDU (Medici per i Diritti Umani) - Roma Via dei Zeno, 10 phone 0697844892 mobile 3343929765  email:

MSF (Medici Senza Frontiere) Via Magenta 5 - Roma  phone 0688806000 email: 

Croce Rossa Italiana free number: 800166166 website email:



A-DIF (Associazione Diritti e Frontiere) email: facebook: ADIF (for information, legal support);

ASGI (Associazione Studi Giuridici sull’Immigrazione), Service against discrimination: Phone: 0114369158 / 0432507115; you can find ASGI lawyers in many Italian cities

Associazione Onlus “Avvocato di strada”, Headquarters: Via Malcontenti 3, Bologna phone 051 227143 - email: You can find the desk offices of the association “Avvocato di strada”in many Italian tows: Ancona, Bari, Bologna, Bolzano, Catania, Firenze, Genova, Milano, Napoli, Padova, Palermo, Roma, Salerno, Siracusa, Torino, Trieste, Venezia, Verona, Vicenza.



UNHCR – United Nations High Commissioner for Refugees  Address: via Alberto Caroncini, 19 - 00197 Roma - Phone: 06 80212;

C.I.R. (Italian Refugee Council) Headquarter: Via del Velabro 5/A Roma tel. 0669200114 You can find C.I.R. in Catania, Caserta, Salerno, Bologna, Milano, Bergamo, Verona and Gorizia.



Terre des Hommes Via M. M. Boiardo 6, Milano  phone 02 28970418 email:  

Save the Children Via Volturno, 58 Roma phone 064807001 email:



ARCI: Free number: 800 905 570 - Address: via dei Monti di Pietralata, 16 - 00157 Roma (information, support and advice);

Caritas: Address: via delle Zoccolette, 19 - 00183 Roma  Phone: 06 6861554 – 06 6875228 (fist reception, information, other reception services);

Centro Astalli – Servizio dei Gesuiti per i rifugiati in Italia Address: Via degli Astalli, 14, 00186 Roma  Phone:06 6781246 / 06 67700306 (for information, legal support for asylum application, health assistance, etc..);




Consider that some cafeterias and especially some dorms may be full, so if you do not find space in any of the places below, ask the organisations where you are located for information, so that you can  be directed to another place. Remember that in some of these places you could be asked to show a document




where to eat

Help Center Caritas Piazza Giovanni XXIII (opposite the train station) phone 095530126;

Cavalieri della Mercede Via di Sangiuliano 58 – phone 095532753;

Centro Astalli Via Tezzano 71  phone 095535064.



where to eat

Caritas - Binario della solidarietà Via Taddeo da Sessa, 93 phone 0815539275;

Centro Prima Accoglienza, Basilica del Carmine Maggiore, phone 0815635785;

Mensa S. Chiara e S. Francesco Piazza del Gesù 13 (Montesanto), 201;

San Vincenzo De Paoli Piazza E. Di Nicola, 65 telefono 081450690.

where to sleep

Centro di Prima Accoglienza Comune di Napoli  Via de Blasis, 10 - phone 0817956987;

Centro d’accoglienza Home Sun Vico Santa Maria Vertecoeli, 6 2 (P. Cavour),  phone 0815571332;

Centro Astalli Sud Via Mazzini, 7- Grumo Nevano (NA)  Tel. 0815054921.




where to eat

Caritas “Giovanni Paolo II”  (Soup kitchen during the day) Via delle Sette Sale 30  phone 0688815230;

Caritas “Don Luigi Di Liegro” (Mensa serale) Via Casilina 144 phone 0688815200;

Comunita' S. Egidio - Via Dandolo, 10 phone 065895478;

Centro Astalli Mensa Via degli Astalli 14/a phone 0669700306

where to sleep

Centro di Accoglienza “Ferrhotel”  Via del Mandrione 291 phone 0676910326;

Casa di Accoglienza “Villino La Palma” Via Paolo Martinez, 8  phone 0688815350;

Ostello Stazione Termini “Don Luigi Di Liegro” Via Casilina, 144 phone  0688815200;

Centro di Accoglienza Santa Giacinta Via Casilina Vecchia, 15 phone 0688815220.




where to eat

Osf Opera San Francesco Per I Poveri  Viale Piave, 2 – phone 027712 2400

Caritas Ambrosiana Via S. Bernardino, 4 - phone 02760371

Refettorio Ambrosiano Piazza Greco, 11

where to sleep

Comune di Milano Centro Aiuto Stazione Centrale (from November 15th to March 31st), phone 02-88447649 for Cold Emergency please show up in Via Ferrante Aporti 3;

Comune di Milano (all year long) phone 0288445238 / 0288445239; Viale Ortles 6;

Caritas Ambrosiana Accoglienza per uomini Via Sammartini 114;

Casa dellʼaccoglienza (for women and mothers with children) phone 024157866 Via Zurigo 65;

Fondazione Casa della Carità Angelo Abriani Onlus  Tel. 02259351201, Via Brambilla 8/10



where to eat

Mensa dell’Antoniano - Via Guinizelli 3 phone 0513940226;

Caritas - Mensa della Fraternità Centro San Petronio - Via S.Caterina 8 phone 0516448015.

where to sleep

Dormitorio Sociale e Refugees Welcome Point - Labas Occupato – Via Orfeo 46;

Centro di accoglienza notturno Casa Willy - via Pallavicini 12- first floor, Bologna;

Centro di accoglienza “Beltrame” - Via Sabatucci 2;

Rifugio notturno della solidarietà - Via del Gomito 22/2.



where to eat

Convento cappuccini Chiesa Redentore Giudecca 194 (Venezia)

Convento Cappuccini Via Andrea Costa 7 (Mestre)

Miani Via Altobello 4 (Mestre)

where to sleep

Dormitorio maschile Papa Francesco  via Mameli, 37/m (Marghera) phone  041922167

Dormitorio maschile Betlemme  Castello 2129 (Venezia) phone  0415289888

Dormitorio femminile Betania  Cannaregio 2601/a (Venezia) phone 041720480



where to eat and to sleep

Caritas Via Venier 50 phone 0422 545316

Dormitorio e mensa Comune di Treviso, Via Risorgimento 9  phone 0422658302/03    0422545316

where to sleep

Caminantes (Cso Django), Via Monterumici 11 (from November to March) phone 3661393298



where to eat

Convento Padre Santo, Piazza Cappuccini phone 0108392307;

Comunità di Sant’Egidio Centro Genti di Pace Via Vallechiara, 29 phone 0102468712;

Auxilium-Mensa Il Chicco di grano Sal. Nuova N.S. del Monte, 2 (S.Fruttuoso) phone 010515609.

where to sleep

Auxilium - Centro di accoglienza Via Gagliardo, 2 (S.Teodoro) phone 0102463555;

Massoero c/o Villa S.Teodoro V. Dino Col, 13 telefono 010255972;

Associazione San Marcellino Via al Ponte Calvi 2/4 tel.0102470229



where to eat and to sleep

Caritas – Centro Ascolto Intemelia Via San Secondo, 20 phone 0184355058.



where to eat

Caritas: Via dell'Istria 73 phone 040361005 (lunch 11:30 – 12:30, dinner 18:00 – 19:00);

where to sleep

Comunità di S.Martino al Campo, Via Udine 19 (go to the office opposite the Central Station in Piazza della Libertà 8, the office opens every day from 6 to 8 pm).



where to eat

Caritas: Via Ronchi 2; phone 0432414502 lunch 11.00-12.00 am, dinner: 06: - 08:00 pm;

Centro solidarietà Giovani: Viale Ledra 4  (to eat and for free showers and for washing clothes) from Monday to Friday.



where to eat and to sleep
Cooperativa Punto d'incontro, via Del Travai 1, phone: 0461984237



where to eat and to sleep

Sermig – Arsenale della Pace Piazza Borgo Dora 61  phone 0114368566; (for women the address is Lungo Dora Agrigento 61)

Asili notturni Umberto I   Via Ormea 119 phone

where to sleep

Casa di ospitalità notturna Cooperativa Stranaidea Via Carrera 181
  Casa di ospitalità notturna Coop. Animazione Valdocco Via Ghedini 6

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